Please stay away from this store.
Nearly 7 months ago my partner traded in her phone and to this day we are not seeing the monthly trade-in credits.
After numerous calls it seems like the agent who helped us did not file the trade-in properly and so they had an iPhone just laying around the store which they could not account for. After a few calls it seemed like they had figured it out and they said they were going to file some paperwork and get it sorted, this was way back in October 2023. It is now late February 2024 and still no trade-in credits are being posted. We call every so often to ask for updates and they give us the run-around telling us that there is a waiting period between submitting the form and receiving the trade-in credits.
We usually never go to third-party resellers but we slipped up on this one and we will make sure to never do it again.
