Sarah Hannaa month agoFrom
Very unprofessional company. My car was towed away last night and has not reached its destination up until this moment! The driver promised to drop it off at the dealership and leave the keys there, he ended up taking it to the towing parking instead WITHOUT informing us about it. Since 9 am today we are trying to figure out where our car is. And the staff has the audacity to hang up on us when we call. So much for customer care/support or let alone human respect and dignity. If this is even ur last resort don’t use this company!
Carrie Cuevaa month agoFrom
I needed a tow on a Sunday afternoon to the shop. They were super accommodating, came on time and also offered to drop the keys for me so I didn't have to go with him. That is what I call customer service! Not only did he drop it off but he took pictures and called to let me know exactly where the car was located and what he had done with the keys. We will definitely be using veterans Towing again!! Thanks very much!!
Jaclyn Voerga month agoFrom
We got it through Allstate, worst experience ever. They told us the wait will be an 1 1/2, it’s been almost 3 hours and we’re still waiting. They lied and told us it was traffic when In fact the truck they were sending turned around to go back to the shop because of “car trouble” and the other truck was coming all the way from another county. They weren’t going to let us know the truth about the situation, they were going to let us sit off the side of the freeway for another 3 hours. DONT WASTE YOUR TIME OR MONEY GO WITH SOMEONE BETTER PLEASE
