We worked with Vic as our lender when buying our first house and had a great experience! I am a spreadsheet person. I love talking numbers, I love seeing different scenarios laid out next to each other, and in most situations I make a spreadsheet like that myself to help me grasp the whole picture. Vic makes that kind of spreadsheet himself and they were SO extremely helpful to us as we were sorting out how much we wanted to thin out or stretch our budget. There's a ton of information packed into one of those sheets but Vic was always willing and openly offering to schedule time together to go through each detail even though he himself has a very busy schedule. Despite all this he was always finding ways to accommodate us and when we needed things clarified he did a great job of breaking down what the numbers meant and why it may be advantageous to pick one scenario over another. Put another way, he really helped educate us in the loan process and language, rather than just giving us one number we were stuck with, so now thanks to him we're much better equipped going forward if we ever need a loan again or when we refinance.
For our specific purchase things got a little wonky at the eleventh hour because it was a limited authority probate sale, but Vic rolled with the punches smoothly, he kept a cool head, took the time to carefully explain our very unusual situation, gently advised us which path would be best to follow, and then quickly turned things around in time for closing and got us a great rate given the current climate. I don't believe another lender would have been able to pull off such last minute changes in the middle of escrow but Vic kept the process rolling on through the finish line! After closing, it also seems he sends out a little newsletter in the physical mail that has some housing news and a little blurb about what he's been up to in his personal life which I think is really sweet. We'd definitely recommend him to others when they're looking for a lender and we'll also be speaking to him again when we eventually refinance. Thank you so much Vic!!