Vic's Towing

On 10-4-2018 Vic's Towing smashed my van against a power pole and will not pay for it. They called it an extraction. It was 2 feet off of a driveway and in order for Vic's to get out of paying Vic's told AAA(Triple A) that it was an extraction and these things happen and like to bad for you and AAA has accepted the lie from Vic's Towing in Sonora, CA the provider of towing service to all AAA (Triple A) customers. My van received $2500 of damage from negligence from Vic's Towing and will not take responsibility for their negligence. They refuse to pay. My van was perfect before I called Vic's Towing and now far from perfect. Vic's put one of the tow trucks two cables on the left side of the rear bumper to pull my van 2 feet to get the left rear wheel onto the driveway. Because Vic's did not put the second cable onto the front of my van to hold it steady, the van slipped back down and to the right and slammed into the pole. Vic's told Triple A that it was an extraction when it was 2 feet off one side of the driveway which caused the van to not get traction to get the van to move forward. An extraction is a much worse scenario than this by far. Vic's played the extraction card to get out of paying for their damage done to my van when it was as simple a job as could ever be.

Called AAA for battery service. Vic's Towing calls me, and the woman on the phone says there is no battery service on the weekends. When I said I was disappointed with that, she started yelling into the phone at me. Extremely unprofessional, and not a reliable service.

Our Tesla stranded in Stanislaus National Forest, nearby Vic's Towing stalled and claimed "understaffing" as a reason putting off even giving us a date for a tow out of nearby Stanislaus National Forest. Meanwhile, while waiting, I saw their large fleet of rigs servicing all the local, low-hanging fruit. On the other hand, the heros at Miwuk & Tow came to our rescue immediately, saving us hundreds and smoothing our ruffled tail-feathers.