If I could give zero stars it would be too many. After purchasing systems and games from this business I ended up never using them. I brought them into the store to be told that the condition was poor and they were too busy to handle any more trade-in.
My suggestion would be to skip this store entirely and go to Game Stop, who purchased many of the items without any fuss. In a customer service industry they failed in every regard. If they had bothered to look at all, they would have seen that all their own stickers were on everything.
Save yourself some time and go five doors down to the other game store.
I had a wonderful experience at this store. I hope to update my rating to five stars in the future, because I believe that there is real potential!!
During my visit here, I was able to get the two things that I went in there for, that being an N64 Controller and an N64 Expansion Pack. Both of these items were priced competitively with other game stores around locally, so that was a pleasant surprise. I will say that their consoles seem to be priced a little lower than other local stores, so those may be worth checking out.
I spent some time looking at their selection of games, which I felt was just a little bit thin for the amount of space that they have. One of my favorite hobbies is to collect and play incredibly cheap GB, GBC, and GBA games, which this store was unable to provide. This is not that big of a negative, since it is a pretty niche need, but having cheap bargain bins are always fun to look through and will keep me coming back.
As of right now, the only thing that would keep me coming back over the other local game stores is the location. Since it is closer than the other options, it becomes a more convenient stop when I need something.
Overall, the four star rating as of now simply means that this store is great, but has room for improvement. You can go here and find all sorts of retro gaming goodness at the convenience of being in a mall. I could see this store getting a five star rating if they had a better selection, which I hope they do at some point.
Next time you are in the mall, stop by and take a look.