Michele Trickeya month agoFrom
Good bedside manner, responsive. Saw him for a mass in my neck. The practice uses medical scribes so the doctor can focus on you.
John Luoa month agoFrom
(cross posted from Swedish Otolaryngology) Dr. Chan and his team provided sufficient care to my case. However, a few issues I had:
- Dr. Chan was extremely rushed. Upon coming in, he simply used a nasal scope to look into my nose cavity, said it looked a little inflamed, just use OTC Flonase, and rushed me out. I tried asking questions which were all met with dismissive comments; I didn't want to rely on a steroidal nasal spray short-term or long-term since I wasn't aware of the side effects and Dr. Chan simply said there were none and dismissed my concerns.
- The nasal cavity camera billed my insurance $900, $180 of which I had to pay out of pocket. This is an absolutely disproportionate cost for the quality of service I received (10 seconds of sticking a scope up either nostril)
While my case might be an outlier based on the other reviews here, I was left slightly disappointed in both the cost and quality of service I received.
Carissa Roberta month agoFrom
Made the decision to drive all the way from Olympia to get assistance from Dr. Chan with my throat injury and am so glad that I did. He was gentle, kind, knowledgeable, and understanding. He was a great listener, validated my pain, and pointed me in the right next direction for my healing. Highly recommend!
