Vision Plus Ferndale

I have been with Vision Plus in Ferndale since 2015, love them! Would definitely recommend. I pay out of pocket for my contacts/glasses prescription every 2 years and contacts on a normal basis, their prices are reasonable. Dr. Walker is amazing, and so is the staff. Check them out!

It is not an underestimate for me too say I love the folks who work at Vision plus! Wednesday in the middle of my work day I broke my frames. I walked in cold at lunch time and was greeted with smiles. When I showed them my glasses they immediately understood my pain. Without my glasses I am useless at work. I am also uninsured and don't have a lot of extra $$. They took my broken glasses, with unusually shaped lenses, to try to fit then into a "frame from the back" , a long shot at best . I had bought some generic glasses next door so I could get through the afternoon at work. In less than 20 minutes they called and "said the had found a very nice frame, that was super affordable, and they thought I would like it, did I want to come see it before they put my frames in it? I told them that if they thought I would like it, to just do it and I would be in as soon as I could to pick them up. And I love them, they are ones I would have picked for myself. Talk about caring service!! They so easily could have just said oh that's bad you need to pick out some new expensive frames. It was not my first time there and every time I go there the service is just like this. Love you guys, hope the boss reads this. The people on the front lines make or break a business!

Ordered my new glasses, was told they'd contact me within 2 to 3 weeks when they came in. Just got call this morning, six weeks after I ordered them. Went in immediately to pick them up....the bi-focal part of the glasses were placed on the glasses WRONG. The woman helping me took no responsibility, no apology to me. I feel I will most likely have to wait another six weeks, extremely disappointed, always had good customer service in the past.