Glenn C Reimera month agoFrom
It's always rewarding to return to a business A YEAR LATER and be treated as if you were there the day before! Every single person made me feel welcome and shepherded me through the process with professionalism!
Kate Kogera month agoFrom
Unfortunately, booking here will be a giant waste of your time. I tried setting up appointments for months and they kept cancelling my appointment last minute. When I finally did have an appointment go through, I waited an hour in the store to be helped, and then it took another hour after my exam to be helped making my purchase. Then I was told I would be notified when my glasses were ready in 7-10 days... and after hearing nothing for almost 2 months, I finally just went into the store and they said they had them there, they just had never let me know! I had tried calling multiple times and I was either put on hold for multiple hours or directed to a bot that was desperately unhelpful. And every person that assisted me in person acted as though I was inconveniencing them by being there. I wish I had given up after they cancelled my first appointment.
Tanika LaFortunea month agoFrom
The service is really bad at the G Street location. Even when you have an appointment. The wait time is ridiculous. The staff needs help and always short staffed. This is very frustrating. Also, the store was closed today, October 15, 2024. Why??? I would like the general manager to contact me ASAP.
