Thelma Cervantes4 days agoFrom
DBG4 days agoFrom
We were very disappointed with Visiting Angels. Had numerous intake appts explaining our needs, and signed a care plan and contract. The caregiver that was sent had no initiative, took calls from other agencies while working, Visiting Angels said she would not drive the client even though we expressly requested a driver and it was in our care plan, wasn't vaccinated against COVID-19, told us she didn't like Visiting Angels and that she was only hired days before arriving to our home, then complained we made her do "yardwork" even though we had a gardener and only asked her to water potted plants in our mother's patio. Caregiver was not vetted properly and agency did not meet the needs expressed in the care plan. Immediately ceased contract.
