Beevsa day agoFrom
Received a bill from them in the mail nearly 6 months after my visit to hshs urgicare. When I was there I paid my copay and wasn't told anything else about anything else being due besides the prescriptions I paid at from the pharmacy. I see reviews from hshs st Elizabeth that they don't tell you that there's an office charge and then a seperate charge for second the doctor.
Monte Smitha day agoFrom
I received a bill from them, apparently for medical services. Their invoice shows a date of service, but I received no service on that date. There is no itemizing of the bill or who delivered the service.
I called two times and put in a request for them to call me back, as it says on their system. They never did call me back. Their bill threatens to send my account to collections. I am in total mystery about what the bill is for or who they are collecting the money for. If they aren't in jail, they should be.
Gretchen Fritza day agoFrom
I received emergency room services on 7/4/2023. I did not receive a bill in the mail or by email. Then I started getting text messages from Vituity requesting payment. The link in the text messages just went to a payment portal website; there was no way to see or request a copy of my bill. Finally, I called the toll-free number and got someone on the phone. When I asked if it was even legal for them not to mail the bill to me but yet demand payment via text message, they immediately said they would opt me out of text messages and send a bill in the mail. So now I have the bill, but it doesn’t say how to request financial assistance, which I think is required in Illinois, if not everywhere. Most other medical bills that I receive have detailed information included about how to request or apply for financial assistance (discounted bills). I emailed them yesterday about this, asking how do I apply, because your bill doesn’t say? I have not heard back yet. I feel like they are really skirting Illinois law if not federal law, and waiting for people to call them on it, knowing that most people don’t know their rights under the law.
Main location1601 Cummins Dr Suite D Modesto California 95358 US(800) 498-7157
