This is my third German Shepherd, and first from Von Tore K9. After doing research for a new puppy, and really wanting one from a good bloodline we picked Von Tore.
When we first messaged they were quick to respond, and answer any questions we had. Initially we wanted a solid black, and were allowed to go visit one pup they had available. But we waited too long, and missed that opportunity and she found another family. Von Tore did have another litter available, and introduced us to two sable females they had available. When we met the first one I was really impressed by the dog. The dog was healthy, and well taken care of. The brought out the mother, and allowed us to see her and answered questions about her and her bloodline.
After much discussion with the family we decided to put a deposit on the second female sable they had only because we wanted the darker coloring. Von Tore was very upfront with the deposit process, and allowed me to review their "Puppy Contract" to ensure I fully understand it.
After putting down the required deposit we had to wait a couple weeks until she was 8 weeks and could come home. During this Von Tore allowed us to come visit the pup, and continued to communicate with us during the process.
At the 8 weeks we received a message the dog was ready for pick up, and we scheduled an appointment that worked best for both of us. When we arrived we were greeted with our new dog. The dog had recently been bathed, and we were provided with a number of toys, food bowl, and leash. We totally didn't expect this, and were pleasantly surprised.
We went over all the AKC Registration Paperwork, Puppy Purchase Contract, and the Health Guarantee. Each document was fully explained so we understand everything.
After getting home I was completing the AKC Online Registration for the pup, and came across a question I needed answered. I reached out to Von Tore and they were quick to answer my questions so I could complete the online registration.
Overall I'm very impressed with the entire experience. I did read some of the other reviews that talked about the health of their pup when they got home. I can only speak to my pup and experience, and ours is healthy and full of energy. I have no concerns what so every and would recommend them if your looking for a quality German Shepherd.