I have been shopping at this store for 34 years. It has gone WAY down hill over the years. The absolute WORST thing about this store (although there are many) is that they routinely OVERCHARGE me . Like every. single. trip. They have complicated "deals" that you need their app on your phone to take advantage of, but even with the app, the prices are NEVER correct, and of course always in their favor. When you go home and review your receipt and realize you have been overcharged yet AGAIN, and waste your time returning to the store the next day with your receipt and a copy of their current ad, the 'supervisors' NEVER apologize for over charging you, just look annoyed they have to deal with a refund. No courtesy $5 certificate is offered for your time or inconvenience, nothing. Zero. Zip. And the other worst things about this store is that they are routinely out of sale items, even on the first day of the sale, and the dark haired youngish kid at the meat dept. counter in the evenings is the rudest, most sarcastic and condescending employee I have ever come across anywhere. I can not fathom WHY this kid still has a job there, but if you hate your job, why don't you go elsewhere instead of taking it out on customers? I was overcharged $10 + once again today, and this is the last straw for me. I am going to escalate my complaint to corporate and if I don't get a satisfactory response will look in to whomever grocery stores report to as far as a government agency that might be interested in this stores routine over charging. Or maybe a class action attorney. I can not be the only person who is routinely overcharged. Nice extra income for Vons... and most people probably never notice or would not bother going back to the store for a $10 overcharge. Multiply that times 52 weeks in a year, and you're talking some serious coin. If you have a choice, definitely shop elsewhere.
Best Vons I have been at I’ve been coming here for 8 years I love this Vons they’re all like family to me. Everyone is very friendly nice amazing people they will help you with anything you need I’m sure if people come across employees that are rube it’s maybe because they are tired and are working there butts off but this Vons they do everything they can to do better and be the best This Vons is the best! They have everything you need everything is in stock
