Never open. Sometimes notifies you that your prescription is ready, just to come in and tell you they don’t even have it.
And they close randomly. With no warning. Can’t trust it with meds.
ZERO stars. I consider this pharmacy to be DANGEROUS.
-The number of times I've been to this pharmacy to find them closed inside of normal hours (not including lunch) is ridiculous.
-The guy (can't remember his name but I think he's the only male) can talk but is incapable of listening.
-Text messaging pickup notifications are broken. At least for me. Makes it hard to know when to go in. Telling me to come back in 20 minutes nearly every time I go does not work for me.
.....
In light of the problems above, I switched my daughters prescription to be mailed instead. I wrongly assumed they'd have their act together in that department.
-Mail orders do not refill at 80% the way the do at the pharmacy. So, they're not mailing out my daughter's prescription until it has run out. DANGEROUS.
-I picked up my daughter's last prescription on 6/18 and then signed up for mail order in light of the ongoing issues. It's 7/25 today and IT HAS STILL NOT ARRIVED. Went to Walgreens today to get emergency supply to buy her more time and Walgreens said "No, her prescription is with mail orders, not with us." This isn't some other company. It's Walgreens. I challenged that and still left empty handed.
WALGREENS, do you know how it feels to trust a company with your child's medicine and be refused? This isn't over the counter medicine. Your systems, pharm techs, whomever or whatever or it is that is leaving my daughter without her medicine is reckless. This isn't a money issue. It's not insurance problem. The medicine is not a narcotic. My daughter needs this medicine daily to live a normal life. We trusted you to be our supplier and you have let us down in a big way.
GET YOUR ACT TOGETHER. Not for us as we'll never be back, but for your other patients.