Bee Doubleua day agoFrom
If I could give -10 I would! This place is next to useless. They are understaffed, they're inefficient, and every time I go there it's a long wait, when you get to the counter you're lucky if your prescription is ready or even in their queue. I called their store today on 8-30-23, I was on the phone for 2 hours and when I was finally up, my call was disconnected from their end. I drive down there and they're closed because their staff didn't show up. (The whole freaking staff!)No warning on there call waiting about this. Wasted 2 hours of my precious time and was unable to pick up medicine I needed for a lung infection. This place is the absolute worst!
Morgan Bessettea day agoFrom
Really the worst pharmacy I've ever used. They're very difficult to contact by phone. Most of the time, they'll keep you on hold endlessly or just hang up on you. In addition, you can expect to wait in line for at least 30 minutes even if your prescription is ready to pick up. Once, I waited in line for nearly an hour. Also, on a few occasions, they've been a week late to fill my monthly scheduled prescriptions. For example, it took them about a week to fill a recurring prescription. What's worse, almost every time I've gone in there, there are people in line who urgently need a prescription but are turned away at the counter and told to come back in a few days. This place is understaffed and the staff who are there seem to be fairly incompetent at their jobs. Really. If you need a prescription filled, go literally anywhere else.
Fidel Garciaa day agoFrom
The store itself is fine. The employees are all friendly and helpful. Although the one on Gilman Street in Berkeley sometimes has sketchy people. I know they've been robbed before too. And their pharmacy sucks. There usually is a long line and a long wait. I also don't like how their machine calls you and tells you that your prescription is ready to be picked up even if it's not yet ready to be picked up. I heard the pharmacist tell someone that it sends that message out automatically. They need to change that
Main location1050 Gilman St Berkeley California 94710 US(510) 528-8274
