When your 2 year old son is really sick & prescriptions from an emergent place are sent in, you call in for them to be filled so he can actually be able to Breathe-Your told there are 275 people ahead of you & they will get it filled when they can!!! WTH!!?? It's been 8 months since I left here & it's actually worse..... -Waiting 2 days for a prescription to Just Be Entered into the system is unacceptable! Having to wait 2 days to have it filled, even after calling to have it put in line & being told it will be filled in 2 hours & it still not being ready when you get there The Following Day to pick up is even more ridiculous! This goes on again & again each time meds are sent in. Wait times are 30-40 minutes when you call in if you get through. It's been quicker lately for me to drive to the pharmacy to ask them to put my prescription in line!! Not even to pick up, I have to drive back a couple hours later for that. & I have to call each time prescriptions are sent in for me & my family members or they will sit for days & not be entered or filled...it's exhausting. Your in for a ride if you need prior Auths for meds...cause that takes more time & attention. I don't understand why they are having such a hard time at this pharmacy because at a different mainstream pharmacy I get a certain other prescription at I rarely have a hold time, they have my prescription ready in 30-45 minutes, never a long wait to pick up, prescriptions are entered as soon as they receive...like it all should be. So it's not like all pharmacies in the area are swamped & struggling. Needs better management, more/better trained staff or something. Get it together Walgreens!! To the staff here who are trying & doing their best, thank you!
