Amy McDavid8 days agoFrom
Life is too short to deal with rude and unhelpful staff when you are just trying to get a prescription refilled or calling with a question. I started filling prescriptions here after many years at Bartell because they were too unreliable, but I am transferring my prescription from this location after one month because it's not worth the unpleasantness.
Chris V8 days agoFrom
Manager would accept 2 out of the 3 100 dollar bills I had because he was too young to know they reprint bills within every few years. Although the early 2000s hundred dollar bill had a serial number and I had a forgery marker handy in my vehicle. ( I bartend for a living so I have multiple) he proceeds to tell me the markers don't work at his store and i couldn't handle but contain my laughter and paid the rest of the due balance.... Ignorance is bliss these days but if I can't pay with cash I just withdrew out of an atm without being accused of fake bills would be amazing. I hope his life gets better and he has a great holiday season. Much love and vent over
Sin O8 days agoFrom
The lead Rain & Employee Christine were extremely rude!! I came in to grab my infant son some gas drops. When I initially walked in I was greeted by employee Christine, as I greeted back I walked to the baby section to look for the gas drops, soon after I was approached by lead supervisor rain. He then advised me that I should leave my Christian Louboutin purse up in the front because their policy is that customers cannot have bags in store. I then responded and asked “ well why didn’t your employee state that at the initial time of walk in. He then told me if I don’t like the policy that I can leave! I then ignored him and went up to Christine to purchase what I was looking for with two different types of gas drops in hand, she asked was I done and ready to check out and I quickly changed my mind and decided to get a smaller box and get one brand instead of the other. I then walked back to switch out to a smaller box of gas drops and put the other box back and when I went back to the register she asked what did I do with the things I just had in my hand? Now that immediately was irritating because what else would I have done with the items so at this point I’m feeling as if I’m being profiled. I have an asked her what else would I have done with the items? Her response back was people aren’t always honest which further proved exactly what I thought she was thinking which was profiling! This story is definitely lacking good customer service and there are definitely training issues that need to be addressed!