Michael Montgomery10 days agoFrom
A few months ago the technicians were rude, I told management and they're gone. Now the pharmacy staff is amazingly helpful and friendly 😁 that's awesome. Good job managing! I'm impressed 👍
dayne litchfield10 days agoFrom
I wish I didn’t have to give even 1 star. I see everyone has the same experience here. Do yourself a favor, go to Walmart pharmacy. I walked in because my insulin pod broke leaving me without any insulin, my blood sugar went up to nearly 400 even though I chose not to eat due to the pod. I’m here from out of town at my son’s baseball tournament, so I had to think quickly since we a far from home and I have Kaiser. I know Humulin R is over the counter so I go to Walgreens and ask if I can buy a vial. A very rude young lady tells me it’s prescription only. I know this is incorrect but I want to move quickly so I say I had a lifetime prescription at the Yuba city Walgreens when I used to not have Kaiser can she check her system for that. Her response was no you can call Kaiser and transfer it. Now I’m pissed. I hand her my Kaiser card and tell her to call, she says they’re closed. I tell her she is bad at her job and this is more serious than she is taking it, when the pharmacist comes over and says we don’t even have Humulin R and federal law dictates I go to the emergency room. I say you are bad at your job too, is there a Walmart near by I can walk in and buy it there, she responds we are not responsible for your bad planning, use your phone. I walk into Walmart ask for some insulin they charge me $25 and thank me for coming. Now crisis averted. Train your employees and care about your clients. Y’all can do better. Know your business too. If you’re interested in doing the right thing more than being right. You can actually help people.
Mel Walker10 days agoFrom
More times than not refill is late requiring multiple electronic requests from doctor and multiple phone calls from doctors office.
Last time it was 10 days late, costing me days off from work not to mention the considerable pain I'm forced to endure.