raymond gutierreza month agoFrom
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Hours of operation posted are incorrect or not adhered to by the staff. My girlfriend got a low tire pressure light and noticed a balding tire. Called this Walmart to conform the tire shop was open and she said "yes, the take the last customer at 6:30pm". She arrives 6:13pm and they are already closing and they tell her there is no o e there to help her. More like they are unwilling to do their job during business hours. She chose this place because it was closest to her and our house. There are 2 other tire shops in the area that close at 7pm, if they had correct hours of operation posted online or if we received correct info on the phone we could have made a better decision. Luckily, Allen tire answered right away and said to come on by, they will take care of it. They were waiting and she pulled right in the bay, in and out. Real service.
Noéha month agoFrom
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The people here really try their hardest I know it's a tough field of work. Shout out to London in the service counter and the white dude with a beard super kind and professional
Matthew MacKaya month agoFrom
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Worst service/customer service EVER! I highly recommend you take your car somewhere else! I ordered 4 tires for my mom’s car and she had her car towed there after we got the email stating the tires were ready for installation, and when she arrived they told her that they only had 3 of the 4 tires. When she asked what they could do about it, the man said “it’s not my problem”. I spoke with the manager, Juan, and he had just as bad of customer service. He didn’t want to offer any discounted pricing on a different set of tires, nor did he want to offer any other solution. I wound up having to pay for more expensive tires and to top it off, when my mother went to get her car, the guy told her in a half-joking manner “and don’t come back.” Thee worst!!!