Messed up the dosage on my meds which caused me to run out a month and a half early, and insurance would not covered the 1000$ worth of meds.
Talked to someone on the phone twice and in person twice and they all said they would get it sorted out, but nothing happened each time.
Not using this pharmacy anymore. As far as I'm considering you all owe me money.
By far the worst pharmacy in the world! Most of the pharmacists at this location are dismissive and rude, But the pharmacist there named Kathy or Cathy with Blonde hair she always wears it up in high big bun is so rude & she tried so hard to deliberately not fill my sons acne medicine! My Son is already suffering from anxiety and depression because he’s getting bullied so badly at school & his acne makes things even harder for him, I’ve been using GoodRx card since 3 months & instead of paying $700 for his medication good RX discount is it for a $220 & at every other pharmacy I filled my sons medicine I have had no problems, But this Walmart Pharmacy Deliberately goes out of their way to find problems. Also & most importantly they do not do there Job & then they blame you or your doctor for there wrong doings. They Don’t call the doctors office to verify information they need in order to fill prescriptions! Rather, they just wait for their customers to get to the counter and then they say that they can’t fill it because they don’t have the information they need! The fact is that THE PHARMACY NEEDS TO CALL THE DOCTORS OFFICE TO GET WHATEVER VIN NUMBERS OR WHATEVER THEY NEED!!!
And even when you go and do their job for them and call the doctors office and get the information they need faxed to the pharmacy they still try not to fill the prescription because if they do they are basically admitting they was wrong the first time... I had to Call the My sons dermatologist 3 times ! Over the course of 3 days, and 3 times the doctors receptionist sent over the fax that Walmart pharmacy needed to fill the prescription and they still tried to not fill the prescription ! At this pharmacy they do not care or acknowledge that their customers are people who might be hurting and going through pain..... You know how some pharmacist try to find every loophole to help you get your prescription, and they try apply a discounted rate ? Well, at this Walmart pharmacy in Tumwater these people try to use every loophole to NOT ! Give the patient there medicine & then after going back 3 to 4 times to get the medicine they will try there best to Not honor coupons or help their customers get their medication at a lower price.....
So in closing this long review, After trying to fill my sons medication for three days and then finally getting it through, having to drive back-and-forth needing to call the doctors office three times, in which the receptionist at the doctors told me she hates working with the Walmart pharmacy in Tumwater because they do this to a lot of people! So finally I was able to get the prescription filled and I was at the counter getting checked out, Kathty decides to but in and tell me how they are not able to honor the good RX card, and saying that it’s IMPOSSIBLE, And that it didn’t matter because I used to put our extra, And that it didn’t matter because I used the good RX card three other times, And that If I wanted to fill my sons prescription today that I needed to pay $700 instead of $220 and that if I didn’t like it I was free to go somewhere else!!!
So, as she was telling me this, the pharmacist who was checking me out from the start & who works under Kathy was able to cut her off and told her that she was able to use the discount card. So Kathty got stuck with her tail between her legs! And still after she’s looking at the computer going over it again and again and telling the other pharmacist that she must have did something wrong to make it work !!!
So my honest review is do not waste your time filling at the Walmart pharmacy in Tumwater. Take Kathty‘s advice and go somewhere else ! I know I will !!!
