Waters Auto Body

Jim at Waters did a great job repairing my car! It truly looked better than the day that I bought it new. Cost was very reasonable and better compared to shop that my insurance recommended. Organization of the shop and customer service was superb (much better than the shop insurance advised). I would highly recommend him and plan to return for any future car needs.

I’ve had a fantastic experience at Waters Autobody. Jim and the team did excellent work repairing my vehicle. My insurance company was very hard to deal with, but Jim handled it all for me and was able to get things paid for. He spent a lot of his time on the case, and followed up with me frequently. This is a very high quality and honest business. I highly recommend them!

I am disappointed to say that I must bring up the issue regarding the quality of the car repair that was done, or perhaps not done at all. It is quite astonishing, don't you think? They merely replaced the rim hubcap and made some adjustments to the alignment. To make matters worse, they used the same tire that was previously on the severely damaged rim. It is truly hard to believe! Despite their supposed repairs, the vehicle still pulls to the right, jerks, and vibrates while in motion. I am extremely angry about this! I want to emphasize that I will never, under any circumstances, trust a body shop recommended by insurance again, especially not Waters Auto Body. The only positive aspect is that they did replace the burnt-out lightbulbs on the right side, that shorted out with the collision. However, how can a collision repair shop overlook the electrical issues in my center console caused by the accident? Now I have no choice but to take it to another shop solely to address the electrical problem that they conveniently disregarded. Furthermore, I have to go through the inconvenience of having it re-inspected and properly repaired. This situation is simply unacceptable! And if that wasn't enough, the owner of the shop had the audacity to suggest weird how the damage happen as if suggesting it was fabricated. It is evident that they chose the most cost-effective repair option in order to save money for the insurance company. Once I receive the damage report from my new shop, I will gladly share it.