WynterLady7 months agoFrom
Great place to go if you want the run around instead of your lumber!! My dad bought from them over a week ago and has been told delivery days only for them not to show up only to be told they were out of stock and had to order, was given a new delivery day and low and behold, no delivery and no call to inform him. He had to call only to be told he would get a call back by a certain time, and that call never came, we will never use the place again.
Nicholas Kinga year agoFrom
Beautiful building but the customer service can use some work. At least acknowledge your customer if it's busy.
John Davisa year agoFrom
Went in to price an item several weeks ago. They couldn't give me the price over the phone so I went in the store. I was put in the office of someone who wasn't even there (super unprofessional) and ended up walking out after waiting almost 15 minutes. I made a follow up call a week later and the call was never returned. Then out of the blue, almost a month later, I finally got a return call and it was ridiculously expensive for a "discounted item". Get it together people. This is epically bad customer service and it will be a long time (if ever) before I return.