I really wanted to like this place. But several red flags we observed resulted in us changing acupuncturist as well as not recommending this place to anyone else.
1) Staff there overall was lacking professionalism. The front reception would make a change to our schedule and not notify the rest of the staff causing major confusion.
2) Poor communication skills and bedside manners was observed. The person administering the needles would not proactively take action even after indicating the needles were causing pain.
On one occasion, the person administering the needles was on his cell phone during our session WHILE administering needles to our bodies.
Poor communication skills and professionalism is a huge concern.
Would not recommend.
Dr.Yoon is very kind and treats very well. I had backbone pains , couldn’t walk even one step . After he treated me 3days, I was able to walk normally. So wonderful!!!
