Zach Arvalloa month agoFrom
I've had an account for a while now and had money taken out and didn't know someone took money out was told by them to get a new card so I did they did not explain how I could get my money back had to call and ask so after calling for 2 days they answered transferred me to voicemail had nothing to do with my problem it's so frustrating because they never answered the phone I mean almost never smh
Donnie Boea month agoFrom
The tellers are usually friendly and helpful at this location. This is a busy branch and sometimes there is a wait especially around noon. They have a lot of restrictions and fees with some of their checking acct plans.
Diana Cummingsa month agoFrom
The customer service here is a hit and miss. Some of the employees are awesome and some are not. There is always an ATM issue, either no cash or not excepting deposits. I recently tried to make a deposit and it could not read the bills so it alerted me to take my cash, but there was no cash for me to take. I stuck my hand in and retrieved one of my $100 bills, now waiting for them to "research" it and give me my money, which can take up to 10 days. Hopefully, everyone working on the ATM is honest.
Main location3743 Columbus St Bakersfield California 93306 US(661) 871-2923
