west elm

Chain retailer offering a huge selection of modern furniture, home accessories & kitchen items.

The delivery department is horrible. Unorganized, not helpful, and bad customer service. You’d think paying an arm and a leg for a small piece of furniture you would at least get decent service.

I got a sofa from west elm on January 2022 and the later I decided to add another piece to my existing coach. Please look at the difference between the new one and the one I had for 4 months Paid almost $9000 for whole set but it doesn’t worth even $900. just after 4 months it deformed and I really think I don’t like it. It’s very disappointing, when you pay a-lot but don’t gain good quality. 😞

Very nice home goods and furniture store in the Burbank Empire Center. Everything is high quality and decently priced for how nice it is. It’s like an IKEA but with well made tasteful items.

The delivery department is horrible. Unorganized, not helpful, and bad customer service. You’d think paying an arm and a leg for a small piece of furniture you would at least get decent service.

Very nice home goods and furniture store in the Burbank Empire Center. Everything is high quality and decently priced for how nice it is. It’s like an IKEA but with well made tasteful items.