I was in the market for a 1st time car for my granddaughter. Everything I looked at was more than i could afford, or had very high mileage.. I saw a 2003 Saturn at Westcoast Auto with only 84,000 miles so I drove the 90 miles to Westcoast Auto with my granddaughter to check out the car. After looking at the car, one of the employee's took a picture of my license, gave me the keys and said enjoy the test drive.. So far so good. The car handled great except the wiper arm on the driver side went past the windshield and stuck straight out... Humm! We cut the road test short and headed back. I explained to the person who gave me the keys, ( I don't remember his name) but he was very nice about the wipers. I also pointed out the missing window in the left rear door, plus I mentioned the poor condition of both headlights... (Not a deal breaker) We went inside and I gave a deposit to get things started. I met the owner Ali who explained a little about the car and gave me a great deal on it. Since the car had to be sent out to get the window fixed, I left and came back up the following Saturday. After paying the balance, the car was brought around to the front. To my surprise, they had not only washed the car, but also cleaned and detailed the interior and cleaned and detailed the engine compartment. Also, without me asking, they replaced both headlight units for me, and took care of the rear window. The whole wiper motor had been replaced with a new one so now the wipers work properly. I could not be happier. I read some bad reviews on Westcoast Auto,?? but they treated me with respect and consideration. I will definately be going back when the time comes and I will let my friends know about them. It was a bit of a drive, but well worth it. Thank you Ali and team for a nice experience.... Terry B.
