Scheduled an appt over the phone for a checkup and cleaning, then when I showed up they said they only have the x-ray technician in office. They claimed the mix-up is because I scheduled the appt with their corporate office, even though I called the number they have listed for their office. Only dental office I’ve been to with an armed security guard and bulletproof glass separating the receptionist from the waiting room. After the checkup, I waited in the chair for over an hour until they finally did the cleaning. During this time, I noticed how dirty the floors are and how they have exposed wires and tubes. All in all, this is a last resort type of dental office. If you have no better, cleaner, safer options for dental work, then Western Dental will suffice.