Average wait times (in my experience) are between 1.5 to 2 hours. I have never had any dental work done other than routine cleanings and this is how long the appointment takes.
I also unfortunately chose Western Dental for my daughter’s orthodontic care, which means I am subjected to these 2 hour appointments every single month.
I assume the only reason Western Dental (particularly this location) is still in business is because they accept Medi-cal dental insurance and a lot of other dentists in this area do not. Too many appointments are booked, turnover appears high, customer service is nonexistent.
This afternoon we waited one and half hours for a scheduled teeth cleaning. A female doctor came for few minutes exam but not talked anything about our teeth condition. A staff came to ask us for deep cleaning. We did cleaning teeth twice a year for so many years and no problems at all! We asked to talk with the doctor who did exam, but doctor never came and answer. We never ever say doctor’s behavior like this! So frustrating with our time !