Westlake Village Inn

Primary Location

Main location31943 Agoura Rd Westlake Village California 91361 US(818) 889-0230

Upscale lodging offering plush, warm rooms & suites, plus 2 restaurants, breakfast & a private lake.

Amenities

Crowd

LGBTQ+ friendly

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Customer Reviews

1.8

2 Reviews

Raz17 days ago

From

Do not stay here if you need wifi. Westlake Village Inn is branded as a luxury hotel. Their website states that sitewide wireless internet is available. I came here not only to relax, but also to do some work. Their WiFi consistently disconnects users. As a result, I lost a lot of time and money due to connectivity issues. I called the front desk and asked if they could switch rooms or give me a discount due to the unavailable WiFi. They responded that WiFi is a complimentary "extra" service they provide, and that they can't give a discount for it, despite it being advertised on their website. From my perspective, it's a part of the price since I'm paying for what was advertised. While they did offer to change my room, it was one that cost less than the one I paid for, yet I would be required to pay the original price. Additionally they said it wouldn't change anything about the WiFi situation. Shocked that a luxury hotel treats its guests like that. What kind of luxury hotel doesn't provide a reliable WiFi connection? Doesn't sound very luxury to me.

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Roxanne H17 days ago

From

Lovely spacious room with a view and balcony. Beautiful grounds for walking, golf course and spa. We chose this resort because of its proximity to the Ronald Reagan Museum and Library. There are lots of restaurants and shops within walking distance.

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Valentin Clerc24 days ago

From

This review concerns the Westlake Village Inn used as a Wedding Venue. We (BELLA VITA EVENTS - EVENT COORDINATORS) got the chance to work here for a few Weddings. This Venue -and its whole block- is full of elegance and European charm. Nestled amidst manicured gardens, a great pond/lake, and scenic landscapes, the setting provides a romantic backdrop for a perfect celebration. The attentive and professional staff at the Venue goes above and beyond to ensure every detail is flawlessly executed, making the whole process enjoyable. From the idyllic ceremony locations to the exquisite reception spaces, the venue offers a versatile canvas for couples to create their dream wedding. The Westlake Village Inn stands out as a quintessential choice for those seeking a sophisticated and enchanting setting to say "I do." We highly recommend! - BELLA VITA EVENTS BY DEBORAH JAMES.

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