Support Tekkie23 days agoFrom
Customer service here is like a roller coaster, one day it is good (not great) but good and another day it can be absolutely horrible, but the worst is from the owner/manager. He is rude, condescending, and takes no responsibility for his store or his employee's actions. I have bought several guns from them as wells as countless accessories and cleaning supplies, but never again.
I am not sure if everyone is aware, they may have an average of 3.7 stars. Of the reviews that I could see (181 in total over the last 5 years) the breakdown was the following...
1 star - 79
2 star - 9
3 star - 16
4 star - 35
5 star - 42
The fact that they have more 1 star reviews than they have for 5 star and 4 star reviews combined, should say something.
scott abbott23 days agoFrom
Went in just window shopping. Ended up finding a very comfortable and reliable pistol, and bought it on the spot. The young guy behind the counter was very knowledgeable, and wasn't rude or anything if the sort. Although, it did take some time for someone to get free to help me due to talkative indecisive customers, it gave me time to view the inventory without having someone stand over me waiting on a decision. Once I found the one I had to have, the buying process was smooth and simple. Even when I went back to pick up my pistol, quick and easy. Straight to the gun range around the corner. Again, knowledgeable customer service, and a very nice facility. A bit strict on range rules, but I get where they're coming from, with insurance costs and certain other risk factors. Safety is definitely top of mind with these folks. I've since upgraded about everything I can on my pistol, just because I can, and haven't had a chance to get back to the range yet. Who knows. Maybe I'll get a chance soon.
joe hawk23 days agoFrom
It's kina like the airport. "Please remove your weapon unload it and put it in a case. If you do not have a case you can go next door to our shop and buy one." I explained I had a concealed carry permit and just wanted to rent a lane.( they assumed I was carrying because I walked in with ammunition and asked for a lane.) I was informed that was not good enough. I believe in the right of a business to enforce their own rules. I also believe it's the right of the public to decide what business we support. Personally I would choose one that believes in the same rights as me
