What a Catch

If you like undercooked fish & bad service come here & have a ball! My husband and I do foodie content here in WA & we love to showcase small business, we are also fish and chips fans, we were so excited to try "what a catch". Everyone infront of us received prompt & polite service. When we walked up the cashier turned to the fry cook and started having regular conversation, turned to look at us , then continued to have regular conversation with the fry cook. He finally turns back to us and just stares. I politely say hi, and proceeded with my order. I'm met with an annoyed "is that all". Still being polite, I say yes thank you . We move on with the transaction and I'm told my name will be called when the order is ready. All I got was the 2pc cod & fries. Everyone in front of us got their order & the multiple people behind us got their order. I went to go check to see if I had been called and I'm told they are just now seeing my order and they are about to start it. I should have asked for a refund but I really wanted to try this place. I finally got my food and the fish was darker than what I'm used to. When I bit into the fish I got a mouth full of greasy fish and undercooked batter. The fries are OK, not good but OK. -0/10 overall . I've been places and had bad food but received decent service, if the service at what a catch had been better I wouldn't be writing this review. I will post a picture of my food, but keep in mind I do food content,So even when the food is bad I'll make it look good. Customer service is key. You can get away with almost anything if the service is on point. IF YOU WANT GOOD FISH AND CHIPS & FRIENDLY SERVICE GO TO PAYA THAI FISH AND CHIPS,located in Freighthouse in Tacoma WA.

My wife and I get their waffle fries every time we come down to the waterfront. Today we ordered them with 2 pieces of cod. We were given regular fries by mistake, and were not accommodated with the correct fries but instead were told we will just have to order another order of waffle fries. So we paid twice just to get the fries we wanted to begin with. Boo.

Ordered the Bahn MI Cod Fish Taco and had to say there was a lot of flavor with this item. With even a spice kick. The fries had a genuine sea salt taste. Surprised me given the feedback about other items reviewed. The people behind the counter really drove a festive atmosphere including Joshua, who got the job done with a smile.