Hiring an attorney for a divorce case is an obviously very important decision, so I think it's helpful for those looking for a firm to learn about all experiences (good and bad) from previous clients.
First I should note that I'm writing a review that did not impact me personally. I was assisting my 90 year old father with his divorce - which is admittedly an unusual case, and created it's share of challenges for all involved.
The good: Chris Boyd and his team are very professional and always treated my father, myself and my siblings (who were also assisting) with the upmost of respect. They were very patient and I always believed they were working hard in their representation. Ultimately we were able to negotiate a settlement with the other party and this is also a net positive. Avoiding a court case was important, for both emotional and financial reasons.
The not-so-good: There were times when the communication was not as clear as it could have been. However this did improve after there were changes within our legal team. There were also cases where there was extra work, due to disorganization and miscommunication. For example, we had to chase down/submit a lot of account info twice. Ultimately the fees for the work were considerably higher than we expected but we were happy with the final split.
The bottom line is that I appreciate Chris and his team for taking on our case and seeing it to the end. The process wasn't without bumps but many of those could probably be blamed on the combination of the parties involved and the uniqueness of the case.