I have been a regular customer at Whole Foods Market in Park Royal, frequently purchasing a particular bread for $7.99. Recently, I discovered the same bread at City Market for $5.89—a significant price difference. When I approached the customer service at Whole Foods to inquire about this discrepancy, the response was disappointing. The lady at the counter carelessly dismissed my concern, stating that they do not offer price matching. Her indifferent attitude added to my frustration. As a loyal customer, I expected better service and consideration. While I understand that price matching might not be a policy, a more attentive and respectful response would have been appreciated. I hope Whole Foods Market takes this feedback seriously to improve their customer service and pricing strategies.