The most horrible business practice I have ever experienced. Google will show you they are open at noon, they will acknowledge that Google says they are open at noon, but they don't think it necessary to change that or maybe install a voice mail to let you know that they don't open until 3. I wasted 2hrs and 40 miles of driving with zero apology.
I specifically went to this shop because their artist, Rodney Schoeder, did a piece for me in January of 2018 that I was very happy with. He did not show up until almost 4pm. Another hour of wasted time.
When he did finally show up I question if he even listened to what I told him about the tat I wanted. I specifically said that I did not want a sword, I wanted ninja stars, and what did I get after waiting another 45 minutes while he was drawing? You guessed it, a sword and a pose that I didn't want.
At this point it is my own damn fault for going forward but I really wanted both of my arms done by the same artist. I was tired of waiting so I suggested that we make an appointment for the following day and he can spend the time to do the drawing. He agreed, asked for a deposit of half, and said he would send me a photo of the completed drawing when he was done. This was at 5pm, he had 21 hours from that time until my appointment at 2pm the next day and was paid $160.
2pm comes alone and I have not recieved any photo. I arrive at the shop at 2:10 and am told that he is just finishing up the drawing (meaning he still wasn't done and I was even late!) He comes out with a drawing that, no joke, it looks like he spent maybe 10 minutes on. I explain to him that he finally got the pose right but that it was far from the level of detail I was paying for and expected. After suggesting that maybe he wasn't suited for the job he insisted that he was and went back to draw again. I went in about 40 minutes later to check on his progress and the gentleman at the front continued to be rude when I asked. I then asked if he understood my frustration about the situation and he looked me in the face and told me that I could have a seat or get the f* out.
I definently chose to get out but guess what?? RODNEY HAD ALREADY SPENT MY DEPOSIT MONEY! First he lied and said it was at home and asked me to make another 40miles round trip to come back that evening but I'm guessing when he couldn't come up with it he had to own up to it and admitted that he spent it and would not be able to get my money back to me for another 2 days.
He was polite enough to inform me that they usually charge a cancellation fee but he was going to go ahead and just give it back to me in full.
NEVER WASTE YOUR MONEY AT THIS SHOP!