Wiley’s Collision Repair

First time I have had to have body damage repaired on a car. The staff at Wiley's made it a very painless experience for me. They were able to get me an appointment fast and worked with my insurance so the repairs could be made. They were able to make the repairs quickly and it looks great! You can't even tell that there was damage. Thank you so much!!

Wiley’s did a great job on repairing the damage on my Crosstrek from it being side swiped. They worked well with my insurance which is progressive. The only reason I am giving them three stars is for their lack of communication. I was originally suppose to only have my car in the shop for 7-8 business days. It took a while extra two weeks for my car to be finished. During that time I was only notified with updates by the end of the first week. The other times I was told that I would get an update during the mid of next week and that never came so o had to call and find out myself. Then I was told it was going to take another whole week. Another whole week goes by and still didn’t hear anything. I have my boyfriend go in to pay and they tell him it was going to be done in a couple of days and that they were gonna call me later that day… I got no call. I call at the end of the week and was told it was going to take another week. Luckily that was correct. I picked up my car and it drives and looks brand new! I completely understand that parts can be late and on back order but communication goes a long way. Especially when you’re given so many new dates when things will be finished. My boyfriend took his truck to Wiley’s a couple months before I did and it also took them an extra week than the original date.

I have literally everything tore apart on my car all it needs is a core support and these $ucking idiots can't give me a price for to replace a core support