Do NOT use this company if you have a simple, straightforward job that will take 1-2 hrs or less.
The electrician was kind and helpful and did a nice job with installing the new outlet we needed in our garage. He was 2 hrs later than we expected but that wasn’t the end of the world, we were using a last minute cancellation spot. The great work is why I didn’t make this a 1 star review.
The company charges per service, rather than per hour. And they also charge a fee ($79) just to do an estimate. I think if you have a complex problem this likely makes sense. We just needed a simple outlet installed in our garage (so no fancy cosmetics) which I estimated would take <1 hr. The fee sheet which we only were able to view after the estimate showed a new outlet would cost $437 (before tax!). My husband was worried about having to pay the estimate fee (company had agreed to waive the fee if we had them do the outlet today, but we’d owe it if not) and not having the outlet done and I had been arranging the estimates so we didn’t communicate well that this was way out of budget and he felt pressured to have them do the work. The electrician was at our house for no more than 45 minutes. Total. This included the “estimate”. If we had gone with an hourly service our cost would have at least been half of what we paid. I was clear in my communication to the company what work I needed done, and despite having a very clear fee sheet they shared while on site, that was not available to me until after the $79 “estimate” was done (if it’s on their website I was unable to find it - and seems like someone could have told me a new outlet would cost $479 without needing to see my garage wall).
I deeply regret not asking more questions before taking a spur of the moment opening same day (I was in the middle of getting our 3 kids to school when I agreed) and now when I see our almost $500 new outlet in our garage I’m upset and frustrated that so much of our savings went to this little thing that if I had just waited for another electrician I could have saved half the cost.
Bottom line: lovely humans, great work, but ASTRONOMICAL pricing for anything that is an hour or maybe two to get done. And the estimate fee makes you feel pressured to agree on the spot rather than getting a few estimates to compare and deciding (clearly because they’re far more expensive!).