Woodland Eye & Vision

Despite the Christian music playing in the background; be prepared to be treated like a 2nd class citizen if you recieve state insurance. More-so, be prepared for the eye-rolls at the front desk, should you attempt to express your dissatisfaction or belief that you are being mistreated because of it. From the beginning, when I attempted to address the lack of reminder for my own appointment; and until the end when I pointed out that my sons were being given forms and agreements without my knowledge; despite my presence in the adjacent seating area; I was treated as though I had no place there. We know that our 13 year olds can sign medical paperwork, but should we be treated in front of our children as though we have no say? When it came to my own experience, because I have state insurance, I was not even offered a frame to look at, I was simply told "your glasses are not covered". Many of us on state insurance have fulltime jobs, and earn incomes, and we are capable of affording eyeglasses, we just need to be shown a catalogue, not treated as though we are looking for handouts. When we ask about measurements or contacts, the first response should not be "that isn't covered by your insurance". The bible is very clear about our duty to one another as Christians and there was nothing kind, compassionate, or genuine about my experience. I would strongly discourage DSHS recipients from coming here. They will treat you horribly.

Staff at Woodland Eye & Vision were really helpful. Nurses and doctors explained what was going on the entire way so I didn't feel nervous about any of the tests and the woman who helped me pick out my glasses gave me plenty of options for frames and lenses that fit my needs and budget.

Absolutely love Woodland Eye & Vision. We as a family have been going to them for about five years now.They are all very friendly, professional, informative and fun. They have a great selection of eyewear. Love that we have a great place to go, in our town.