Where do I begin? I bought an iMac desktop back in 2020, and last year, I noticed it was beginning to run extremely slow, to the point where nothing was opening anymore. Finally, my iMac officially crashed, and I knew I had two options: either fix it or get a new one.

I had received a few quotes, but due to the delicacy of my screen, many technicians were reluctant to touch it or were charging an insane fee just to open it. When I spoke to other technicians, it seemed like they were attempting quick fixes on my computer. However, my experience with Zap Computers was night and day.

Upon arriving, the technician Julio was very friendly and knowledgeable. We discussed the realm of possibilities regarding what could be wrong with my computer, but he emphasized that we wouldn't know for sure until they opened and examined it. We talked about the delicacy of the screen, and not once did he mention charging me extra, unlike the others.

I left my computer overnight, and the next day, he called to inform me exactly what was happening. He presented several options, some cost-effective and others that would enhance my computer's performance beyond its original state. I opted to install a new hard drive, and I cannot begin to tell you how fast my computer is now. It's running faster and better than when I bought it. I can't believe I waited so long to bring it in.

Julio and everyone at Zap Computers truly know what they are doing. With several years in the industry, their reputation surpasses itself. If you're looking for honest and reliable technicians, this is it. I'm referring all my friends and family to them.