ZARA | Gotobiz

Spanish fashion chain offering on-trend house-brand clothing, shoes & accessories.

Clean and busy during covid. Women’s section had a long wait but that’s ok!

Disappointed. Lines take way too long given the small number of customers. Several aesthetic details of the store feel neglected.

I had a very bad experience @Zara Santa Monica this location has a very rude unprofessional manager they sold me a damaged pants when I went back to return it the manager refused she said we don’t take damaged merchandise was extremely rude I asked her about her name she said I don’t have to give you my name and walked away it’s not about what you say it’s about how you say it.

Clean and busy during covid. Women’s section had a long wait but that’s ok!

Disappointed. Lines take way too long given the small number of customers. Several aesthetic details of the store feel neglected.