Carpet cleaning service
UnclaimedZerorez Spokane
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Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Service options
Onsite services
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5650 Washington Blvd, Los Angeles, California, 90016, United States
(877) 759-6662
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Customer Reviews4 Reviews
3.6
Shauna Zaugga month ago
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Great company to work with! They were easy to schedule an appointment with and Domenico came today to clean the house. He did a amazing job. It looks great! We are thrilled with his professionalism and good nature. He’s a very friendly guy and was very easy to work with. Zerorez has a great reputation for a reason!
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Christopher Shippa month ago
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I scheduled Zerorez to come out and clean our duct work prior to installing a new HVAC system. They came out on time, however that was the only thing that was done properly. They went through the entire process, however I am speculating they didn't clean every vent because some of the vents didn't look to be removed, near the vents they "cleaned" a mess was left and my wife had to go through and vacuum each area the tech was in once he left. Fast forward 2 days, our new HVAC system has been installed and they fire it up to test it... out comes clumps and chunks of dust, dead insects and everything else that was still in our duct work. When reaching out to zerorez with my dissatisfaction I was notified the only rectification they offer would be a re-service, after the work they performed.. or the lack of work they performed I wasn't having them come back out with a chip on their shoulder, it should've been done right the first time. I let them know that I was going to be scheduling with a different company that I have used in the past who provided a way better service (CleanCo). Once I rejected their offer of having a re-service they offered up only $100.00 refund even though the service was close to $500.00. Definitely learned my lesson on this one. I would steer clear of these guys for duct work cleaning. Update After having CleanCo come out and perform the actual duct work service I wish I could change my review to a half star or less. CleanCo took video of the return line going to my HVAC System and the amount of dust that was built up had already clogged the brand new filter that was installed a week prior when the HVAC system was installed... However Zerorez supposedly had cleaned the system before installation. After the owner commented stating to reach out, I gave them a call and no further action was taken, nothing changed from the original $100.00 refund
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Victoria Bursona month ago
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S/o to Tyler! Estimated clean time was about an hour and he got it done in time! He was very professional, attitude and appearance; helpful answering all of my questions.
Payment was very easy, text message sent with a hyperlink to invoice, even room to leave an tip (optional) with your card incase you forgot cash. Also, I paid what I was quoted over the phone a week prior, no unexpected fees.
The carpets look great! I was doing a move out, so I didn't get to experience the clean for too long, but I definitely will do service with ZeroRez again!
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