Service was very good, atmosphere was good, my bun on my burger was stale and after eating half of it I realized there was mold growing on it. I'll never eat here again haha
I come to this location maybe once or twice a month on my lunch break at work... It's usually a great experience!
This time I think the owner was working the window? Idk she was wearing a massive wedding ring that nobody working actual food service would be wearing in a kitchen lol, and she was someone I've never seen before so maybe she was just new(only guessing owner because people with diamond rings that big don't usually need to be working a fast food window haha,) ... Usually when I get a large combo they'll give me 3 or 4 sides of fry/tartar sauce, this time I got just one side which isnt even close to enough sauce even if you barely dip the fries lol. Also the drink was about 90% ice, which is kinda the bigger issue with how much we're charged for maybe 10 cents worth of soft drink syrup...
Like I said usually it's an amazing, consistent experience... No clue what happened here, it's my lunch break so I don't necessarily have time to circle back, and didn't notice either of these two issues until I was already back at work.
If it's a new employee, dont take it out on her, its just a training opportunity.. but if it was the owner, maybe you should get some training from your employees haha