Unprofessional, unorganized, and impersonal. Communication is horrible. Do not care about the tenants at all. There is a much longer story that I'd be happy to share, and I'm sure they will respond below with some ridiculous version of the story...but the number of 1 star reviews here speak for itself. Avoid at all costs.
Edit: as expected, they responded with their version of the story. Impressive, they can respond to Google reviews but not emails.
We provided more than 3 months notice to move out. After one of our emails went completely unanswered, we had to follow up again confirming the exact move out date. After giving the exact date twice, they send back an email asking to confirm, to which we forgot to reply. We had to follow up with them twice twice, but we miss one email and they decide not to follow up on it for months, then charge us full months rent even after we confirmed the exact date we wanted to move out on two occasions.
We tried to work with them to come to a resolution, but instead, they stopped communicating, sat on it for 5 months, then sent us to collections. They claim they sent us the security deposit statement…interesting that they sent it to an address I had 3 years ago. A simple email asking where to send it to would have been easy but that type of customer service is too much to expect from 206.
If you’d like to get in contact with them quickly, start by giving them a one star Google review and they’ll get right on it!
We never would have rented from 206 Property Management, but they unfortunately bought our apartment building. As soon as they did, they instituted TWO rent increases in the span of 3 months and increased laundry room pricing. We loved our neighbors in the building, and this company turned all of our lives upside down. 206 Property Management couldn’t care less about its renters and is explicitly focused on profit. Avoid at all costs.
UPDATE: In response to their reply, not only did absolutely nothing improve in terms of maintenance or cleanliness, but last I heard, my former neighbors there are now dealing with a damaged front door and a building-wide ant infestation. When we got our first rent increase, we actually emailed 206 with examples of similar units in our neighborhood that were renting for less than they were raising our rent to; they were unreceptive to this. In their second rent increase email, they explicitly referred to our apartment building—full of homes where human beings live—as an asset in their “portfolio.” So please get real. This is about profit.