They work on my KIA and Jeep. I have to say I do understand that an estimate over the phone is not as accurate then seeing the work first hand. Coming to your appointment time is helpful for you can just go in and out quickly, but it is wise to be prepared to leave the car if more in depth work is needed. I rather have a working car then one that will cost me more money and have more damages if I just wait to fix it.
What I have learned from the Mechanic is be straight forward and honest. I usually state I am not genius to this stuff, but it makes this noise and does that. Before, I would usually do research beforehand because I have been ripped off by Jiffy Lube in Chino, KIA Dealership at All Star KIA and Firestone in Redondo Beach. I shouldn’t have to worry and do their job to make sure my car is actually getting fixed and I am paying for something they told me would be taken care of after checking the car and not adding more charges once I come to pick up my car. No one likes surprise costs that they were unaware of and have this happened to me several times. I thought it was ballsy to do and as well claiming to hold my car until I paid for something I was not told about earlier. Action Auto does not do such things, which puts my mind at ease and my wallet little fuller.
I will state this though. No work will be done from 12 (Noon) to 1 (One) for it is when they eat lunch. Glad I asked too or I would have been waiting some time for a pop in oil change and what not.
My Jeep needed to be Smoged and heard they were not doing them at the time. Great news to share with everyone! They are doing Smogs on Monday 23rd, 2014. Super glad that my reliable shop that I trust can work on my Jeep. I would recommend this place if they want honest work to be done and done correctly and efficiently.
