Hiking Bingo18 days agoFrom
Several words describe the experience. Frustrating. Expensive. Long lines. Understaffed. Our first day - we had bought a one ride ticket and after waiting forever in line, the park closed due to lightning. It never reopened and we couldn’t get a credit or refund. Second try, one month later. I asked about a credit for the unused ticket I still had but I received a response that I should have got a credit last time I was here and unable to use the ticket. Once again we waited in line for almost an hour for the ropes course. The belay to lower kids was not working properly causing more delays (stairs at the end would be a worthwhile investment). The employees then helped several kids get harnesses on at the same time and then placed the youngest kid first. Of course, after getting all the way to the start of the course, that kid refuses to go across causing the kids to have to come back down the stairs again to allow the child to be removed from the course. I’m glad my kid finally had the opportunity to have fun, but be prepared to bring a lot of patience with you.
Robbe18 days agoFrom
Poor service no refund option for expensive gondola while we couldn’t use the gondola anymore.
Marcelo Orellana18 days agoFrom
We attended end of July and the weather was amazing. Our little ones enjoyed the adventure center which also has a Zipline in the back. The Gondola is a must for all visitors, however make sure to to this first because they will close down early for any lighting or rain and you will not be able to get a refund and credit only.
