Kim at the front desk is rude and fake. I was told it might be possible to do payments on my tires and then later when they put them on they wanted it all up front. Didn't tell me a total price so it was double what I was expecting. Kim acted like I'm some homeless person who doesn't have a job and can't pay when she never told me a total before mounting. I refuse to go back here I know they already don't like me there and think they can act however they want. Well I hope people read this before going there, they will treat you like a POS if you don't have the unforeseen total amount. And then to top it off when you say nicely maybe you should tell people at least ball park range of price before telling them they have to pay now without payments. Rusty the owner tells me angrily well we can take the tires off. Yeah disrespect only gets you so far... Anyone who sees this go to les Schwab or out of town. Also took off my lug nut locks without asking and never replaced them or the 4 lug nuts that they pounded off... Unprofessional and ridiculous at the front desk both sides sad excuse for a tire shop. Don't even have the tire keys that they should. lmfao but they sure can charge to rip them off and not replace new lug nuts. Sad stuff. Guess that's the best you can get in a small town..