首先,他们的工作人员不诚实,这是让人无法接受的。其次,这家店很小,小到不像是正规的店,更像是代理。 今天我去那里办一张新的SIM卡。他们把卡给我换上,然后告诉我要收我25美元开卡费。我记得我之前开卡都是免费的,就问他们是不是所有的店都要收25美元开卡费,他们说是的。我决定没有要那张SIM卡,而是到附近Rosemead Blvd上的另一家AT&T店办了一张新的SIM卡,除了我应该付的话费,没有收我任何费用。
First of all, they are dishonest which is unacceptable. Secondly, the store is small which is not like a regular store, like a proxy. Today I went there to get a new SIM card. They put the card and told me it will charge me $ 25. I remember it is free, so I asked them if all AT&T stores will charge me $ 25, they said yes. I didn't get that SIM card and leaved. There is another AT&T store on the Rosemead Blvd. I went there and got my new SIM card for free.
Even when the store was busy everone in this store was helpful. As soon as i walked in I was promptly greeted and told I'd be helped as soon as someone was available to do so.
I was helped by an associate named Justin, who I see is mentioned several times in other people's reviews and for good reason. He was very helpful and he answered all my questions and explained everything very well. He walked me through the process of getting me setup with a new Galaxy S3 and I would definitely go back to this store again for my future phone upgrades.