J Choi13 hours agoFrom
Went in with $500 cash in an envelope from Chase bank. Counted it beforehand. Teller took the money and gave back a receipt for $400. No response to phone calls or any other method. Literally stole $100 and told me nothing was wrong on their end. If you go to the bank, use the ATM or signed checks only. Would rate negative 5 stars if it were possible
Heather Lockwood13 hours agoFrom
The bank staff at this Loker branch are useless! They were patronizing me like I did not know anything! Teller was nice but the business banker and manager were so rude! Telling me something completely different than the branch off Miramar Road. Don't bother giving them your money!!!! RUDE and they don't know what they are talking about! I don't know why men think they can treat women like they are incompetent. What a complete waste of my time!!!
Ryan F13 hours agoFrom
If I could list a negative I would. Without question the slowest and most incompetent bank in the history of the world. The last time I went there I waited for more than 15 minutes to see a teller, the last 7 or so because the teller was having a personal conversation with a customer! Total joke. I tried calling to complain after I left and nobody answered. I called probably 5 times and never got an answer - only an automated message directing me to the Bank of America website - I wasn't even able to leave a message.