I had to pick up a sterio receiver I ordered for a friend, so I only went as far as the pickup counter. But from what I could see, the this location is clean, organized, and welcoming. The guy who helped me (who's name I do not remember)was friendly and efficient. After being in Florida for 7 years, it makes me more appreciate the Midwest work ethic. You rarely see that down south.
Staff were very professional and a pleasure to deal with. They earned the stars, unfortunately, the corporation eliminated any chance of a higher rating.
My issue was that the Best Buy website listed a special on the product I intended to purchase and they would not honor the advertisement. I have always heard Best Buy was great to deal with and their price match eliminated any chance of walking out empty handed... Unfortunately they wouldn't even honor a special listed on their own website!