I have rented two separate properties from IMS and I'm happy to say that they have been nothing short of wonderful to rent from. I was shocked when they returned nearly all of our deposit when we moved out. There were a few small and reasonable charges but that's it. I'll tell you why this is, the Bindels are some of the hardest working folks I have ever met. I have witnessed them tearing off a roof and cleaning everything up including hauling it away. They have personally come and help clean a unit that I was moving out of and did not charge me one red cent for the time spent which was a Sunday that carried well into the evening. Unheard of, most places try to keep all of your deposit, not spend thier weekend helping you get it back. They have always been easy to approach and have treated my family with the utmost respect. Very easy to schedule appointments with and punctual. I can't thank them enough for bringing this level of business ethics to our county. It is truly a pleasure doing business with them. I have rented from nearly every agency in the local area and one of my best experiences has been with Bindel/IMS. I would recommend thier services to all of my family and friends. In contrast, there are other agencies that I simply won't rent from because of past experiences with them.