Expensive but not surprised for the location.

I got better customer service calling the store after I left than I did in person. Which doesn’t land well with me. Maybe the employee was having a bad day. Or maybe it was something else.

Edit: I asked for help finding a specific needle, describing it in detail. I was told “if it’s not on the shelf, we don’t have it.” I then called later, to ask if they had the needle, and finally I was told that it was in stock and where to look for it. I cannot comprehend why my experience of customer service over the phone was so much more helpful than in person.