Everything worked like it's supposed to with these guys! From scheduling, to a friendly reminder/touch base phone call the day of. Philip was punctual, courteous, competent, and didn't waste time fixing our washer. Well done, Broadview! Nothing but the best to say about you all!
There is a reason this business has been in this community forever- surviving multiple other appliance store openings and their subsequent bankrupts- big box store mega sales- recessions and the pandemic. It all boils down to expertise, professionalism, and going the extra mile. HD, Amazon, BB- wherever you think you're going to save a couple bucks- you'll end up paying in the long run from broken promises for deliveries and discounts- to just hassle after hassels from their inexperienced employees.
Or, you can come here to Broadview Appliance like I did, and have Devon and Philip treat you like a normal human being. You can have someone come up with ideas to help you make the best solution for your family, your budget, and your unique situation. You can work with people who have integrity, someone who knows what they are talking about, someone who can problem solve your situation.
That's what happened to me. I spent 3 hours on the phone with all the other stores looking for two little natural gas nozzles that we lost for our range. Everyone told me my stove didn't come with them- treated me like I was a fool when I read the exact words from the product manual of what I needed. I heard, "ha. That manual is obsolete." "You have to buy a whole new system" "You will never find that part- they don't sell them anymore." "Your stove doesn't have those parts- I am looking right at the schematic!"
On a wing and a prayer- we went to Broadview and they immediately knew what I was talking about and went to bat for us looking through their parts bins. They are awesome. They found the obscure nozzles in storage- and we were on our way $40 later.
I hope this business stays this way until I leave this earth because I plan to give them business for the rest of my life- and you should consider it too.
